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Recent articles submitted to your independent guide to Software Telecommunications

1. What Is A Service Level Agreement (an Example Sla For Your Pbx Department) - By: (see Article)
What is a Service Level Agreement A SLAs primary goal is to establish and manage expectations of customers, thus reducing confusion while defining acceptable service. Below is an example of a Service Level Agreement. Simply replace the bracket information wit...

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Telecommunications Industry Association Adds Portal Plus To Its Gomembers Software Solution

[Herndon, VA] --- gomembers, Inc. (http://www.gomembers.com), announced today that the Telecommunications Industry Association (TIA: http://www.tiaonline.org) has elected to enhance its gomembers association+ software solution with the addition of portalplus.portalplus will provide TIA with tools that will enable them to extend traditional back-office functions to the Internet and create an Internet portal site for their association, stated Tom McGourty, Vice President of Sales and

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2. Career Track : Network Architect - By: Michael Russell
Article: Network Architect Roles and Responsibilities : Although there is some cross over between the job roles of Network Engineers and Network Architects, there is a difference in actual responsibilities. A Network Architect primarily focuses on the design of the network and t...

3. Voice Over Internet Protocol – Voip - By: Michael Russell
This technology has the potential to improve the telecommunications industry in many ways and, as the technology continues to advance, you just might start to see more and more people converting to VOIP service. Voice over IP (VOIP) allows the user to speak into a computer microphone or headset that...

4. The Call Center Of The Future Could Be Home Based. - By: Michael Russell
With call centers becoming the worldwide success story they have become and more and more companies and businesses are outsourcing these services for themselves, even to locations half way around the globe couldn’t the time be right to turn things around? India, for example, with its la...

5. Nextwest Nextmobility Delivers Pbx Extension Features To Remote Cell Phones Anywhere - By: Nextwest Phone Systems
New Architecture extends NextWest PCXi PBX remote extension capability to cell phones as well as standard home phones. NextWest, Inc., the leading provider of IP-based business telecommunications and contact center systems for small to midsize enterprises, today introduced an ...

6. Voip - The Hisory Of Commnication Needs - By: Govindji Patel
VOIP - The Hisory VOIP had it beginnings as far back as 1995, when the first internet telephone software was released using the H.323 protocol which was later to change to the more up-to-date protocol of SIP that we now use today. The basics of internet telephone has changed much over t...

7. The Benefits Each Of These Alternatives Brings To The Company Should Map To Your Business Goals And Strategy - By: Driskill
This provides opportunities for your executives to hear "unfiltered" feedback from your customer-base. While it is not expected that each of your customers have a relationship with an executive from your company, it is highly beneficial to have your senior executives (VP and above) develop relations...

8. You Can Do Away With Expenses Related To Maintenance Of Phone Infrastructure And Costly Industry Regulations - By: Driskill
You can get virtual phone numbers of any available area code. Or leave it for later when you will have more time. As good manager, you organize weekly meetings to have your finger on things. The IP network offers your business real-time high quality videoconferencing facilities that are a...

9. Internet Meetings - By: Michael Russell
The world today is a global village. It is no longer necessary, or even possible, for all the employees of any given organization to come together for an offline meeting when an Internet meeting is possible! Yes, you heard right. The Internet, as we know it has already changed the way we communicate...

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